Training options

I can deliver Universal Credit and Welfare Reform information and training in a variety of ways, depending on the needs of your colleagues:

Half day or whole day courses

  • Suitable for up to 16 people
  • Detailed information about all forthcoming changes
  • Powerpoint and comprehensive notes supplied
  • Small group-work, quizzes, games, case studies, practical suggestions for best practice development

Information briefings and seminars

  • 2 – 2.5 hours, lecture-style with Q and A slot
  • Summaries of all main changes
  • Supported by notes pack
  • Suitable for larger numbers

Workshops and events, including:

  • Facilitation
  • Speaking at events for service users
  • Consultancy and casework review

I am happy to talk to you about what type of course would suit your organisation and your staff. Email:

I have trained many thousands of staff over the years and am confident that I know what works (and what doesn’t) when it comes to training. Find out more about me and my experience as a welfare benefits specialist and trainer by clicking here.