I can deliver Universal Credit and Welfare Reform information and training in a variety of ways, depending on the needs of your colleagues:
Half day or whole day courses
- Suitable for up to 16 people
- Detailed information about all forthcoming changes
- Powerpoint and comprehensive notes supplied
- Small group-work, quizzes, games, case studies, practical suggestions for best practice development
Information briefings and seminars
- 2 – 2.5 hours, lecture-style with Q and A slot
- Summaries of all main changes
- Supported by notes pack
- Suitable for larger numbers
Workshops and events, including:
- Facilitation
- Speaking at events for service users
- Consultancy and casework review
I am happy to talk to you about what type of course would suit your organisation and your staff. Email: jayne.knights@btopenworld.com
I have trained many thousands of staff over the years and am confident that I know what works (and what doesn’t) when it comes to training. Find out more about me and my experience as a welfare benefits specialist and trainer by clicking here.